On Fri, Aug 04, 2023 at 07:10:30PM -0400, Steve Litt wrote:
> Ralph Ronnquist said on Sat, 5 Aug 2023 08:28:23 +1000
>
> >On Fri, Aug 04, 2023 at 03:04:41PM -0400, Steve Litt wrote:
> >> Olaf Meeuwissen via Dng said on Thu, 03 Aug 2023 21:13:09 +0900
> >>
> >> >Lehel Bernadt via Dng <dng@???> writes:
>
> [snip]
>
> >> >That said, I do admit to not filing bug reports out of sheer
> >> >laziness myself (on occasion) :-(
> >>
> >> I don't think it's laziness. I think you're making best use of your
> >> time.
> >>
> >> By the way, in 1996 I made a bug tracker that was pretty much
> >> universal, and whose output was prose you could put in any
> >> wordprocessing document or website. It had no "must fill" fields, so
> >> you could leave out what wasn't relevant, and weren't required to
> >> pick from four choices that didn't fit the situation. It's really
> >> not that hard to do if make things easy for the human user instead
> >> of for your database.
> >>
> >> I agree with Lehel.
> >>
> >>
> >> SteveT
> >
> >Have you heard that saying about Muhammad and the Mountain?
> >
> >Don't be the mountain.
> >
> >Ralph.
>
> This is exactly my point. Projects are trying to be the mountain. Hey
> volunteer, learn MY bugtracker, even though yes, I know, you're
> involved with thirty other projects as a user or contributor.
> Volunteer, take the time to figure out MY idiosyncrasies created by
> must-fill fields you don't know or understand. Yes, Volunteer, I know
> you already either found the root cause or found a reproduction
> sequence, both of which are vital, but you need to take more time to
> jump through our hoops. Thing is, volunteers come in all shapes, sizes,
> colors, and special abilities. And they're not paid.
>
> Please understand I'm in no way singling out the Devuan project. As a
> matter of fact, the two projects I've really had a problem with were
> the LyX project and the Bluefish project.
>
> A happy medium could be to provide an EASY bugtracking form. I made one
> in 1996, but it was a Java applet and modern browsers don't support
> those.

A Devuan bug report is a plain email sent to submit@???
where the first body line has the form "Package: X" (and X being the
package concerned), the second line has the form "Version: Y" (and Y
being somethingwhatever, though ideally a package version), and all
else text to the submitter's pleasure.

Not particularly onerus.

There is also a "reportbug" program and package that runs through a
few more useful items; useful but not necessary, and for Devuan it
knows whether to submit to Devuan's bug list or directly to Debian.

The bugs lists are onwards operated via email, and it takes some short
moments of learning and experience to get on top of that.

Also not particularly onerus.

The bugs lists documentation leaves a lot to be desired.

Ralph.

>
> SteveT
>
> Steve Litt
> Autumn 2022 featured book: Thriving in Tough Times
> http://www.troubleshooters.com/bookstore/thrive.htm
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